Privacy Policy

At Katha Jewels, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website, kathajewels.com, or make a purchase from us.

By using our site, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, place an order, sign up for our newsletter, or contact customer service. This may include:

  • Your name, email address, shipping and billing address, and phone number

  • Payment information (processed securely through our payment partners)

  • Order history and preferences

We also automatically collect certain information about your device and interaction with our website using cookies and similar technologies, such as:

  • IP address, browser type, and device information

  • Pages viewed, links clicked, and browsing behavior

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your orders, account, or inquiries

  • Send promotional emails, if you have opted in (you can unsubscribe anytime)

  • Improve our website, products, and customer experience

  • Prevent fraud and enhance security

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and business—such as payment processors, shipping carriers, and email marketing platforms—under strict confidentiality agreements.

We may also disclose information if required by law or to protect our rights, safety, or property.

Cookies

Our website uses cookies to enhance your shopping experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly as a result.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Restrict or object to certain data processing

To exercise these rights, please contact us at CustomerSupport@kathajewels.com.. We will respond to your request within a reasonable timeframe.

International Data Transfers

As an international business, your information may be transferred to and processed in countries outside your own, including Hong Kong. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please reach out to us at:

Katha Jewels Customer Care
Email: CustomerSupport@kathajewels.com.